Serbia – pre-arrival customs clearance system successfully introduced

July 2020

In Serbia, the pre-arrival processing (PAP) system officially went into regular operation in June 2020. This is the successful result of an Alliance project launched in 2018. The Serbian customs administration had commenced an initiative and worked together with Alliance and its partner companies on the implementation.

The PAP system enables customs declarations to be submitted electronically to customs authorities before the goods arrive at the border of the destination country. This accelerates the customs clearance process and thus the goods reach their destination faster. The PAP procedure supports the customs administration in classifying consignments according to their risk and thereby in deciding which goods should be checked by customs.

The project targeted three areas:

  • Creation of the legal and regulatory framework for customs pre-processing of express goods.
  • Developing new processes and functionalities for the customs IT system.
  • Capacity development for customs staff and the private sector.

Thereby the Alliance has successfully supported the reform process of the Serbian government. Serbia now serves as a good practice for further PAP projects of the Alliance. The approach is already being introduced in all other countries of the Western Balkans with country-specific adaptations and will be piloted in up to 20 countries additionally worldwide.

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